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India has opportunity to leapfrog into AI, generative AI areas: Salesforce

PTI -
Salesforce, a leading player in Customer Relationship Management (CRM) announced the launch of Salesforce 'Starter' for Micro, Small and Medium Enterprise (MSME) businesses in India Mumbai: India has the opportunity to leapfrog into areas of Artificial Intelligence (AI) and generative...
Fashion & Lifestyle

Breaking the price paradigm to win over India’s digital shoppers

Indiaretailing Bureau -
An insight on how it is possible for indian retailers to compete online successfully, and how discounting is not the only way ahead. To win over India’s digital shoppers, marketplaces and e-tailers have been resorting to aggressive pricing strategies and...
Retail

How Big Data Management and Analytics is changing the face of the Retail Industry

Indiaretailing Bureau -
Retailers can and do collect a wealth of data on their consumers, who in return for sharing their information, expect valuable experiences with the brand. The retailers who fully exploit this data to deploy consumer engagement programs would be...
Common

Openbravo: Meeting retailer’s expectations!!

IMAGES Retail Bureau -
Operations in India Openbravo’s stepped into India in 2008 with Sunando Banerjee, their channel representative for APAC and Middle East regions, with broad experience in Microsoft Dynamics solutions for the Indian market. Marco de Vries, Chief Operating Officer, Openbravo, says:...
Fashion & Lifestyle

T-Shirts Significance in India & Abroad

Indiaretailing Bureau -
As the vanguard of the online global fashion and lifestyle brand, director & ceo Anurag Rajpal has been spearheading American Swan into making it the epitome of young, dynamic, aspirational and affordable fashion across the globe. Having steered through...
Retail

Creating much more than loyalty programmes

Gurbir Singh Gulati -
ICLP is acknowledged as a worldwide leader in loyalty marketing and customer relationship management. Gurbir Singh Gulati spoke to Mark Spicer, GM, ICLP India, to understand his plans for the Indian market and how loyalty can drive the financial...
Retail

What it takes to run an e-commerce business?

Vandana Shah -
HR issues in E Commerce business (mainly logistics, backend and customer care) and how with the help of proper coaching this issue can be resolved. In the life moving so fast, we hardly get enough time to complete all our...
Retail

Within 5 Years, 75% Retailers Plan to Identify Customers When they Walk in the Store: Survey by Boston Retail Partners

IMAGES Retail Bureau -
Unified Commerce is the evolution of both multi-channel and omni-channel retailing that provides a seamless experience in the store, on the Web or anywhere customers choose to shop. The key unified commerce initiatives, such as enhancing customer engagement, collecting...
Beauty & Wellness

How Enrich, Affinity and JCB Salons have Perfected the Art of Customer Relationship Management

Aradhana V Bhatnagar -
In the beauty and wellness business, an effective Customer Relationship Management (CRM) programme is critical to the long-term success of a salon or spa. It uses technology to manage and enhance client-salon relationships and reap in profits for a...
Common

“As a Retailer, one Needs to Invest in Building Relationships and Enhancing Customer Loyalty”

Indiaretailing Bureau -
Talisma Corporation, a wholly owned subsidiary of Campus Management Corporation, is a Customer Relationship Management (CRM) software solutions provider. Talisma solutions improve customer satisfaction by integrating the power of e-mail, phone, chat, SMS text messaging, print, portal, and web...
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Latest News

Food & BeverageAnagha R Ratna -

Haldiram’s launches train-themed restaurant in Pune

The dining space was built from an actual train coach and has a seating capacity of 40 patrons distributed...
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