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Post-purchase experience

In Focus

Titan takes risks in innovating, implementing solutions that improve experiences: CDIO Krishnan Venkateswaran

Mannu Mathew -
Krishnan Venkateswaran, Chief Digital and Information Officer (CDIO), Titan Company Ltd. on how the diversified retail company uses technology in every area--from designing products and stores to offering personalised services and memorable customer experiences across channels New Delhi: With a...
D2C

WhatsApp: D2C’s favourite customer acquisition tool

Kunal Tiwari -
WhatsApp messages have a 90% open rate within the first three seconds. This immediacy and engagement, make it an ideal tool for D2C brands to capture potential customers' attention WhatsApp, with over 2 billion users globally, has come a long...
E-Commerce

7 areas every eCommerce business should focus on

Nehal Gautam -
eCommerce is an extremely competitive space. Paying attention to these key areas will help businesses drive growth and offer a superior customer experience In 2022, the online seller base in India has grown by 35% year-on-year, according to a recent...
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Latest News

Food & BeverageAkshita Sharma -

McDonald’s opens new store in Noida

The latest McCafe outlet is located at Noida’s Sector 132 New Delhi: American fast food chain McDonald’s has opened its 50th McCafe...
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