Shivam Bhaskar

The Food and Beverage service industries in India is one of the most vibrant service industries with over 25 per cent yearly growth. Although predominantly concentrated in the unroganised space, with the advent of foreign and Indian restaurant chains,...

Across the world, service charge or gratuity is common practice and accepted by diners as they know this is an emolument for the entire crew – front of house, kitchen, housekeeping, cleaners, security et all which works through odd...