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Charu Lamba

Oberoi Mall: From a mere retail destination to a family entertainment centre

Envisioned as a fashion and entertainment destination, Oberoi Mall opened its doors for shoppers on April 15, 2008. The mall, which will soon be...

Safety First! Salon industry focuses on hygiene to boost consumer confidence

Customer preferences w.r.t salon services have changed and for good reason. The nature of the salon business is that of contact, proximity while delivering...

Virtual Retailing: Using technology to take stores to the consumers

While financial challenges following the lockdown orders have forced many small and medium-sized-businesses to shut shop, there are others who are reinventing the traditional...

Festive Gifting: Bringing back the cheer dulled by the pandemic

Consumption patterns have changed significantly during the festive season so far, led by lockdown restrictions and lifestyle changes. “India has gone into the unlock phase...

We always choose customer experience over profits: Amit Dutta, CEO, Le Marche Retail

Le Marche started its journey in 2005 and established its presence in its catchment areas as a premium grocery supermarket. In 2017, DS Group...

FMCG: How COVID-19 changed the way brands operate & engage

This year, despite the pandemic, FMCG brands have seen an amazing response – this even as a majority of online players struggled to deliver...

We expect a growth in business from the last quarter of 2020: Yogeshwar Sharma, Select CITYWALK

Select CITYWALK reopened on June 8 with strict SOPs as per government directives to ensure utmost safety, sanitization and social distancing as required for...

'Retailers must prepare for transformation post-COVID'

Till last year, retail was an industry that was steadily growing and progressing. However, the pandemic brought a major paradox in the consumer sentiments...

Contactless technology & the future of the foodservice industry

It is no secret that pandemic has impacted the foodservice industry just like any other industry in India. The industry relies on people who...

Gender-Neutral beauty brands shatter traditional retail stereotypes

Beauty does not have a gender. People have assigned it. For years, brands have used gender as a marketing tactic rather than a fundamental...

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