Customers expect more than merely a transactional relationship and are actively seeking interpersonal relationships
New Delhi: Customers today expect more than merely a transactional relationship. They are actively seeking interpersonal relationships that curate a comprehensive customer journey. According to a...
Experts highlight that the pace of AI adoption in 2024 will be much faster than earlier, but it will depend on certain factors
New Delhi: Indian retailers are hoping to ramp up their spending on AI (Artificial Intelligence) in 2024....