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Redtape partners with e-commerce enabler Easyecom 

This association will empower the footwear & fashion brand  to scale up, driving positive and seamless customer experiences New Delhi: Footwear brand Redtape has announced a strategic alliance with Easyecom, an e-commerce enabler platform for inventory, order, warehouse, and reconciliation capabilities,...

How Myntra, Amazon, Shoppers Stop & Others use AI for CX

From improving product recommendations and personalised fit suggestions to delivery, here’s how retail biggies are using artificial intelligence to offer delightful customer experiences New Delhi: Retailers in India are betting big on enhancing the customer experience (CX) with the use of...

Indiamart is a conversational commerce hub, thanks to early adoption of AI/ML: Dinesh Gulati, COO

Dinesh Gulati, Indiamart's chief operating officer (COO) sheds light on the B2B marketplace’s evolving business model, the nearly three-decade-long journey of adoption and long-term visionNew Delhi: When it started in the 1990s, Indiamart opened up the world to Indian...

Indiamart achieves 21% year-on-year growth in consolidated revenue

Collections from customers grew to Rs. 332 crore for the quarter New Delhi: B2B online marketplace Indiamart has announced the financial results of the third quarter ending December 31, a release by the company said on Thursday. The consolidated revenue from operations...

Vanity Wagon, TTK Prestige & Something’s Brewing among those honoured with IMAGES Most Admired E-commerce Company of the Year Awards 2023

Other companies honoured at IMAGES Most Admired E-commerce Company of the Year Awards 2023 include True Elements, Wild Bean Café, Aero Armour, Snitch, Lacoste India, Moomaya, Apollo Pharmacy, Cloud Tailor, Uber, Tata Fleet Edge, Lulu Hypermarket, Lenskart, NYKD By...

How to grow a business 10X online: Leaders share mantras at Shiprocket SHIVIR

Customer conversations, data, online experience and a sharp focus on the niche critical to growing business online say leaders at Shiprocket SHIVIR New Delhi: E-commerce offers an unparalleled opportunity for businesses to achieve exponential growth and reach millions and millions of...

IndiaMart Q1 profit jumps 78% to Rs 83 crore; to buy back shares worth Rs 500 crore

The company also announced the buyback of 12,50,000 equity shares worth Rs 500 croreNew Delhi: Online B2B marketplace and discovery platform IndiaMart on Thursday reported a 78 per cent rise in its net profit to Rs 83 crore in...

Four held for online shopping fraud in Delhi

The gang would advertise products on Indiamart and convince customers to transfer money to purchase the items without making the deliveryNew Delhi: Delhi Police said on Wednesday they have arrested four persons allegedly involved in online shopping fraud to...

IndiaMART looks to add credit facilitation offering on its platform to help small businesses

The company is also looking to scale up the pace of customer acquisition and add around 8,000 new users each quarterBy Himanshu VatsaNew Delhi: Online B2B marketplace IndiaMART InterMESH has said the company is exploring new technologies to offer...

IndiaMART and four other Indian markets figure in US Notorious Markets list

Other Indian markets in the list are Heera Panna in Mumbai, Kidderpore in Kolkata, Sadar Patrappa Road Market in Bengaluru, and Tank Road in DelhiWashington: IndiaMART, one of the largest Indian e-commerce websites, along with four physical marketplaces in...
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51% of buyers frustrated by poor customer service: Report

51% of respondents highlighted poor customer service as the leading issue concerning kitchen appliancesNew Delhi: Brands dealing in...
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