personalised customer service
In Focus
The Role of Mixed Reality (MR) in Retail
A look at the different use cases of Mixed Reality (MR) in Retail and how this emerging technology possesses the potential for massive digital transformationMixed Reality (MR) is poised to revolutionize the retail industry, offering a unified view of...
In Focus
Personalized customer support remains key in Retail: Report
Customers expect more than merely a transactional relationship and are actively seeking interpersonal relationships
New Delhi: Customers today expect more than merely a transactional relationship. They are actively seeking interpersonal relationships that curate a comprehensive customer journey. According to a...
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Latest News
E-commerce cos focus on transparency, good shopping experience to foster consumer trust: Experts
Big e-commerce players like Amazon use advanced AI/ML (Artificial Intelligence/Machine Learning) to combat fake reviewsNew Delhi: The success of...
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