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Shopping centres transform into smart, Omnichannel platforms in the new normal

The concept of cross-channel content strategy that retail companies use to improve their user experience and foster deeper relationships with their consumers across touchpoints – Omnichannel Retail – has existed in retail for almost a decade now. Going ‘Omnichannel’...

How malls are redefining shopping experiences in the next normal

The Shopping Centre industry all over the world is a catalyst of organised retail and a major contributor to the success of major drivers of the economy including Entertainment, Fashion, Cinema, F&B, Electronics, FMCG, and many more. The onset of...

SCAI Virtual Roundtable VII: How malls are implementing the new normal, ensuring consumer confidence

The seventh edition of #SCAIMondays was a special webcast of shopping centre heads and senior mall management executives who reported from the frontlines with real-time updates on customer experiences and retailers’ feedback on the first day of shopping mall...

Shopping Centres seek government intervention to solve insurance woes

The Indian Shopping Centre Industry is reeling under immense pressure as revenue streams have dried up and retail tenants are proposing various waiver/ rental models around license fees and CAM charges amid the coronavirus pandemic. This is expected to...

LuLu Mall prepares to welcome back consumers with a cleaner, safer environment

With the Government of India lifting restrictions for the retail industry in a phased manner, retailers and shopping malls pan India are excitedly and exhaustively preparing themselves to re-open their premises post lockdown. For now, the Shopping Centre Industry...

Shopping Centres Reinvent Themselves in COVID Times: Present SOPs to Govt to Allow Them to Re-Open Premises

In a late night order on Friday, April 24, 2020, the government had allowed opening of shops as part of the easing down of lockdown restrictions announced on April 15 with neighbourhood shops and others being to re-open allowed...

LuLu Mall Kochi partially open during lockdown, helps shoppers in organised manner

LuLu Mall, Kochi has remained open for hypermarkets, pharmacies, and essentials from 7 am to 5 pm every day during the lockdown. Along with this restaurant takeaway and delivery services are also open till 8 pm in the night... Even...

Covid-19: The effect on the shopping centre industry & what it’s doing to curb the impact

Pursuant to declaration of Covid-19 as a ‘pandemic’ by the World Health Organisation (WHO), Government of India (GOI) has invoked the provisions of Section 2 of the Epidemic Disease Act, 1897 in order to curb its spread. Further, as...

Fashion Retail: The money spinner for Indian malls

Indian consumers have a deep-rooted association with fashion and luxury. According to Euromonitor International, the sale of luxury goods in India grew 25 percent in 2014 in comparison to China and Indian consumers have never looked back since then....

Indian Malls: Selling experiences to engage consumers

Shopping centres encapsulate a robust holistic experience of entertainment, food, shopping, and leisure. They are no longer looked upon as retail destinations but instead have evolved into platforms to garner memorable experiences and spend good quality time. They have...
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6 ways in which D2C Brands are redefining physical stores

From quirky fixtures to restageable elements, D2C brands do it differently when they open brick-and-mortar storesIn recent years,...
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