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Department of Consumer Affairs

Govt’s hackathon gets innovation solutions to detect dark patterns in e-commerce platforms

The solutions received span a broad spectrum of technologies and approaches, tailored to address 13 specified dark patterns identified by the Consumer Affairs MinistryNew Delhi: The government has received innovative solutions for detecting dark patterns on the e-commerce platforms...

ONDC have to address liability issue: Consumers Affairs Secretary

He said that the government-promoted ONDC has to work on fixing liability in case a consumer does not get the right productNew Delhi: Consumer Affairs Secretary Rohit Kumar Singh on Monday asked the Open Network for Digital Commerce (ONDC)...

Lok Sabha passes bill decriminalising Legal Metrology Act

This represents a significant milestone in the functioning of retail businesses in India, as the bill removes criminal penalties for certain Acts, such as the Legal Metrology Act and Food Safety Act, and streamlines minor offences Mumbai: The Lok Sabha...

Govt seeks to address issue of chemists forcing consumers to buy entire strip of tablets

The forced buying of a full strip of medicine not only leads to medical wastage but also put unnecessary financial burden on customers New Delhi: Amid complaints about chemists insisting customers on buying entire strip of tablets or capsules, the Centre...

Waive it off or make it mandatory: Restaurateurs on service charge

From increase in the base price of food items, creating chaos and dispute during billing, increase of tip culture and an affect in the operating cost of the restaurants and employment -- these will be some of the ramifications...

How would we take care of staff without service charge: Eatery owners

Though customers now refuse to pay the service charges levied by restaurants, the owners of the eateries have voiced their disappointment over the centres decision on the issue, saying it would "adversely impact millions of workers". "Levying service charge is...

Restaurateurs stand divided on Government's decision to make service charge optional

Across the world, service charge or gratuity is common practice and accepted by diners as they know this is an emolument for the entire crew – front of house, kitchen, housekeeping, cleaners, security et all which works through odd...
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Former Shoppers Stop MD Venu Nair joins Myntra

Nair joined Myntra on 21 February 2024 as the chief of strategic planning and omnichannelNew Delhi: Former Shoppers...
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