As the entire world is scrambling to come back to normalcy under the COVID-19 pandemic-induced social distancing guidelines, brick-and-mortar retailers are shifting gears to rapidly embrace digital technologies to bridge the physical distance and navigate the crisis. With increased...
The understanding between and connect of the shopper and the retailer has so far largely been local. However, with growing infrastructure and modernization of the retail sector, shopping has changed its paradigm and entered a competitive landscape. Loyalty is now...
Retailers today are challenged with addressing multiple disruptive technologies and the demanding ‘Digital Customer’ who likes to order products and services using more than one touch points at their convenience of location and device. Today, the strong focus is...