Sheetal Choksi

Working towards a better customer experience

In this day of cookie cutter uniformity, when it comes to garnering consumer loyalty, customer experience seems to be the buzzword. Yet, putting the customer at the centre of business and creating delightful experiences across the buying journey is...

Is the End Of Season Sale coming to an end?

In the beginning, there were a handful of days that we waited for. Of course, birthdays and anniversaries and long weekends topped the list, then only to be joined by the End Of Season Sale days. Today, with the...

Seasonal Sales: Staffing strategies of top retailers

It is that time of the year again, when things start to get out of control. Retailers around the nation add more interim sales associates to support the busy sales. Sales contribute 25-30 per cent of the overall sale...

Staffing Strategies During EOSS

EOSS contributes 25–30 percent of the overall sales for most retailers and delivers between 1.75 to 2.25 times the sales of normal months. Sheetal Choksi, co-founder and director, Word Hatter pens down the staffing strategies during this time. End of...

Employees are your partners: Treat them like one!

According to Sheetal Choksi, Co-founder, TRRAIN (Trust for Retailers and Retail Associates of India), the success or failure of any business to a large extent depends on its employees. Most companies talk of the importance of treating employees as...

About Me

0 POSTS
0 COMMENTS

Latest News

Bakery chain Monginis to harness the power of ONDC with the help of nStore

With the help of the retail management platform nStore, Monginis will be able to leverage its omnichannel capabilities through...