India is a home to a host of languages, cultures, religions and ethnicities. For a country which is celebrated for its diversities, ever wondered if the purchasing patterns are diversified too? Pepperfry, India’s no.1 furniture and home products marketplace,...
Consum Cooperativa Valenciana, the largest co-operative of the Spanish mediterranean area, has partnered with Algonomy (previously Manthan), a leading algorithmic customer engagement platform and Cognodata to drive omnichannel personalization and real-time customer engagement. Consum has successfully deployed the company’s Omnichannel Customer Engagement...
Costco, Amazon and Apple rank highest in customer satisfaction (CSAT) and have high Net Promoter Scores (NPS) out of the top 25 retailers, according to a new report issued by Verint®, The Customer Engagement Company™.
The Verint Experience Index™ report is based...
Footwear major, Bata India Limited, has announced Bollywood actor Kartik Aaryan as the company’s new brand ambassador. Carrying forward Bata’s fashion-forward narrative, Kartik will be seen promoting popular brands under the Bata umbrella.
The young actor is currently one of the...
A broad-based demand revival, with increased footfalls and recovery in discretionary consumer spending, will help the organised brick and mortar (B&M) retail sector revenue reach the pre-pandemic mark of Rs 5.7 lakh crore with a 23-25% spurt next fiscal,...
Thanks to the growth of online shopping, there was a record level of logistics investment in Europe in 2020.
According to the research data analyzed and published by Comprar Acciones, e-commerce growth in Europe drove logistics investments up to €38.64...
US consumer staples companies posted impressive numbers for 2020 despite the pandemic causing disruptions in many economies. The strong performance of their stocks also has led to an increase in investor confidence with many expecting the top consumer goods...
In 2020, retailers who innovated to keep up with the changing consumer behavior reaped bigger than those that did not.
According to the research data analyzed and published by Comprar Acciones, retailers offering buy-online-pickup-in-store (BOPIS) options increased their digital revenue by...
Global market research company Euromonitor International reveals the trends that will define consumer behavior and influence business strategies this year in a new report, “Top 10 Global Consumer Trends 2021.” The COVID-19 pandemic created, influenced or accelerated each trend.
In...
Fossil Group launched its new Virtual Watch Try-On experience across several brand channels including Fossil.com and Watch Station. Expanding on its existing partnership with Tangiblee, the Fossil team rolled-out a web-based, markerless augmented reality feature for watches - a feature that does not require users to...