Press Release

India’s diversified purchasing patterns: Pepperfry Study

India is a home to a host of languages, cultures, religions and ethnicities. For a country which is celebrated for its diversities, ever wondered if the purchasing patterns are diversified too? Pepperfry, India’s no.1 furniture and home products marketplace,...

How Spanish supermarket retailer Consum plans to drive personalized, omnichannel customer engagement

Consum Cooperativa Valenciana, the largest co-operative of the Spanish mediterranean area, has partnered with Algonomy (previously Manthan), a leading algorithmic customer engagement platform and Cognodata to drive omnichannel personalization and real-time customer engagement. Consum has successfully deployed the company’s Omnichannel Customer Engagement...

Costco, Amazon & Apple take top spots in Retail Customer Satisfaction Study

Costco, Amazon and Apple rank highest in customer satisfaction (CSAT) and have high Net Promoter Scores (NPS) out of the top 25 retailers, according to a new report issued by Verint®, The Customer Engagement Company™. The Verint Experience Index™ report is based...

Bata appoints Bollywood star Kartik Aaryan as the new face of the brand

Footwear major, Bata India Limited, has announced Bollywood actor Kartik Aaryan as the company’s new brand ambassador. Carrying forward Bata’s fashion-forward narrative, Kartik will be seen promoting popular brands under the Bata umbrella. The young actor is currently one of the...

Organised brick-and-mortal retail could reclaim pre-pandemic heights with ~23-25% revenue growth next fiscal

A broad-based demand revival, with increased footfalls and recovery in discretionary consumer spending, will help the organised brick and mortar (B&M) retail sector revenue reach the pre-pandemic mark of Rs 5.7 lakh crore with a 23-25% spurt next fiscal,...

Logistics investment in Europe soared to $46.5 bn in 2020, a 7-year high

Thanks to the growth of online shopping, there was a record level of logistics investment in Europe in 2020. According to the research data analyzed and published by Comprar Acciones, e-commerce growth in Europe drove logistics investments up to €38.64...

41% investors confident Costco to grow most of all US consumer staples cos by 2025

US consumer staples companies posted impressive numbers for 2020 despite the pandemic causing disruptions in many economies. The strong performance of their stocks also has led to an increase in investor confidence with many expecting the top consumer goods...

US retailers offering curbside pickup grew digital revenue by 49% in 2020

In 2020, retailers who innovated to keep up with the changing consumer behavior reaped bigger than those that did not. According to the research data analyzed and published by Comprar Acciones, retailers offering buy-online-pickup-in-store (BOPIS) options increased their digital revenue by...

Top 10 global consumer trends: Euromonitor International

Global market research company Euromonitor International reveals the trends that will define consumer behavior and influence business strategies this year in a new report, “Top 10 Global Consumer Trends 2021.” The COVID-19 pandemic created, influenced or accelerated each trend. In...

Fossil launches virtual try-on without an app

Fossil Group launched its new Virtual Watch Try-On experience across several brand channels including Fossil.com and Watch Station. Expanding on its existing partnership with Tangiblee, the Fossil team rolled-out a web-based, markerless augmented reality feature for watches - a feature that does not require users to...

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Marie Claire Salon opens new outlet in Bengaluru

The store is situated at Mantri Square Mall, Malleshwaram, Bengaluru Bengaluru: French salon chain Marie Claire Salon has launched its new...

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