Thursday, September 16, 2021
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Jacqueline Mundkur

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CX practitioner and Thought leader and works with organizations to improve customer journeys or integrate technologies for better CX.

Retail in the era of social media, the new store front

The race for holding the fickle customer’s interest long enough to make a sale is on. Organisations of late have been committing serious funds...
Festive Season Shopping: The light amidst the COVID-19 darkness   

Festive Season Shopping: The light amidst the COVID-19 darkness   

Excitement is in the air with the festive season around the corner! In India the festive season which starts from August extends until January...