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Ikea introduces 365 days exchange, return policy, eyes enhancing CX

The exchange and return policy allows customers to exchange or return products either in-store or through convenient home collection services. New Delhi: Swedish home decor and furnishing retailer Ikea has introduced a 365-day exchange and return policy to make the consumer...

50% of Indians find home as their favourite place: IKEA Report

IKEA’s Life at Home report further revealed that 63% of Indians shared that they feel positive about their current life at home and 35% of Indians say that living close to family is the main element of feeling comfortable...

Ikea charges for bag with its logo on it, Consumer Court orders compensation to consumer

Ikea had to refund a consumer, and also pay Rs 3,000 as compensation for charging her for a paper bag to carry the goods she had purchasedBengaluru: A Consumer Commission here has ordered Swedish furniture retailer Ikea to refund...

Ikea scouting for mall space for smaller stores in Delhi NCR

Ikea is looking for around 70,000 sq. ft. space in various malls in the New Delhi region to open its smaller city-centre format store New Delhi: Ikea, the world’s largest furniture and homeware retailer, is aggressively scouting for space in...

Ikea India introduces its first external click-and-collect point in Bengaluru

Situated at Electronic City the collection point is managed by its logistic partner GATI Bengaluru: Ikea India, the Indian arm of Swedish home furnishings major, launched its first External Collection Point for Click and Collect orders in Bengaluru’s Electronic City in...

IKEA aims to achieve 100% zero emissions in home deliveries by 2025

IKEA’s Indian logistic partner GATI-KWE will help catalyse the furniture major’s new missionBengaluru: Home furnishing retailer Ikea aims to achieve 100% zero emissions in home deliveries by 2025. Its logistics partner GATI-KWE will help the company attain this sustainable...
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Swiss chocolate brand Läderach opens second store in India

Located at India’s largest luxury mall, Jio World Plaza, it is the first store of the chocolate retailer in...
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