customer journey
In Focus
How Generative AI can help improve customer engagement
Enterprises are seeing significant benefits from conversational platforms, such as higher engagement rates and the ability to personalize interactions at scale with GenAI. Here's how it can be used to secure a lasting competitive edge in the marketplaceIndia is...
In Focus
We are in early stages of true omnichannel era: Piyush Chowhan, CIO, Panda Retail Company
Piyush Chowhan, Chief Information Officer, Panda Retail Company, Savola Group, Saudi Arabia speaks about technology in retail, its evolution, its challenges and much more…New Delhi: With over two decades of experience in the supermarket, hypermarket and fashion retail, Piyush...
Latest News
D2C brand Happy Nature raises $300,000
The funds raised will be utilized towards brand-building, cutting-edge technology, processing plant upgrades and enhancing customer experience
New Delhi: Happy Nature, a Delhi-based D2C brand, has raised $300,000 in a pre-series A funding round led by angel investing platform, Inflection...
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Latest News
Indian retail sector grapples with Trump’s tariff hikes: What’s at stake
New Delhi: The Trump administration’s reciprocal tariffs on Indian imports have affected several segments of the Indian retail industry....
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