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The Restaurant Of The Future: Creating the next-generation customer experience

The Restaurant Of The Future: Creating the next-generation customer experience

For restaurants to evolve, understanding the next-generation customer is critical. And the next generation is already here. A frequent customer...
video

Deep Dive: Expert Talk on Latest Customer Experience Trends

[youtube https://www.youtube.com/watch?v=ORHRTnygeu0?autoplay=1]
Working towards a better customer experience

Working towards a better customer experience

In this day of cookie cutter uniformity, when it comes to garnering consumer loyalty, customer experience seems to be...

Personalizing every customer’s path to purchase

Every shopper arrives at his or her purchase destination via a different route. It could be a PC-Smartphone- Store...
Customer Experience – The Uncomfortable Truth

Customer Experience – The Uncomfortable Truth

Organisations around the world are failing to implement effective digital strategies. As a result their customer experience (CX) solutions...

Multi-Channel Retailing: The Way Forward

<div>The various Channels in retail are nothing but a series of touch points where a retailer interacts with his...

Office Depots new refurbished site for US

First time in past two years Office Depot has refurbished its website, and has relaunched it without much fanfare....