Chirag Taneja

From high cash-on-delivery (COD) return rates to tag-loop checks, brands across India are tightening the reins on customer returns to protect margins and maintain service integrity.New Delhi: In India’s ever-competitive retail battlefield, where customer satisfaction often trumps profitability, a...

The average order value (AOV) also increased by 8%, largely driven by beauty products, which saw a 26% AOV increase.New Delhi: E-commerce brands in India experienced a 24% surge in sales during the Black Friday weekend compared to the previous...

Major marketplaces of the Indian e-commerce ecosystem ran their biggest festive sales starting from 25 September till Dussehra. New Delhi: D2C brands have outpaced marketplaces during the recent sale period, recording a 64% growth in orders from last year, compared...

60% of industry professionals say investments in tech will increase in the remainder of the calendar year 2024 IndiaRetailing Insights: Technology investments in the retail sector will increase in the coming months according to a poll conducted by IndiaRetailing. About...

GoKwik launched KwikChat in June of last year following the acquisition of the WhatsApp commerce platform Tellephant New Delhi: KwikChat, a WhatsApp commerce solution by eCommerce enabler GoKwik, aims to increase its revenue fourfold as it seeks to evolve into...

With this partnership, Conscious Chemist aims to increase its order volume by 72% this year  New Delhi: Gurugram-based skincare and cosmetics brand Conscious Chemist has partnered with e-commerce enablement platform GoKwik, a release by the company said on Tuesday. With this partnership,...

Through this collaboration, Libas aims to enhance its D2C contribution to its revenue and carve an omnichannel growth path New Delhi: Leading ethnic fashion brand Libas has entered into a strategic partnership with GoKwik, an e-commerce enabler to expand its...

Brands will be able to process up to Rs 25 lakhs worth of Gross Merchandise Value (GMV) on CRED Pay with zero processing fees New Delhi: E-commerce enabler GoKwik and Bengaluru-based fin-tech company Cred have launched an exclusive offer for the...

The surge recorded is the first of its kind and shows a reverse trend in the e-commerce industryNew Delhi: D2C brands in India recorded a massive 43% surge in order volume with a 52% increase in the gross merchandise...

Despite the surge in orders, the return-to-origin (RTO) rate (non-deliverability of COD orders) has come down by 26%, showcasing the efficiency of GoKwik's solutions in curbing RTO losses for these brands Mumbai: GoKwik, an eCommerce enabler, announced that over 1000...