Anuj Arora
Retail Hub
The Year That Was: Customer-centricity key to shopping mall success
Shopping malls are the lifeline of the modern retail industry. The great Indian shopping mall boom began innocuously enough in the early 2000s, with just three malls in existence in the entire country. Nineteen years later, the number has...
Latest News
Gloria Jean’s Coffees – The world’s ‘Most Loved Coffee’ coming to India!
Rohit Malhotra has been appointed as the CEO of Jay Jay Capital & Investments Pvt Ltd. Plans to open the first Gloria Jean’s Coffees outlet in Bengaluru, India.
Rohit Malhotra, who has 23 years of experience in business operations, has...
Mall Talks
Indian Malls: Selling experiences to engage consumers
Shopping centres encapsulate a robust holistic experience of entertainment, food, shopping, and leisure. They are no longer looked upon as retail destinations but instead have evolved into platforms to garner memorable experiences and spend good quality time. They have...
Retail Hub
Malls take CSR initiatives to the people, rake in footfalls for good deeds
With the introduction of mandatory spending on Corporate Social Responsibility (CSR) brought on by the Companies Act 2013, companies in India and across the world have shifted focus from anticipating change and understanding the impact of this change to...
Mall Talks
FECs: Helping malls transform from mere shopping centres into socialscapes
Shopping centres are traditional destinations for families. Such is the growing mall culture in India that 34 new shopping malls, covering 13.6 million sq. ft. area, are expected to come up in top eight cities by the year 2020....
Retail Hub
Kiosks in Shopping Malls: Big revenue opportunity for small businesses
E-commerce giant Amazon has been toying with the idea of installing kiosks in malls in India for some time now. Their tryst with the idea began two years ago with the setting up of kiosks in malls in Bengaluru....
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Latest News
Mukesh Bansal unpacks AI’s role in retail at PRC 2025
In the thought-provoking fireside chat, Bansal offered sharp insights into the opportunities and challenges AI presents for both emerging...
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