AI in retail
In Focus
How Myntra, Amazon, Shoppers Stop & Others use AI for CX
From improving product recommendations and personalised fit suggestions to delivery, here’s how retail biggies are using artificial intelligence to offer delightful customer experiences
New Delhi: Retailers in India are betting big on enhancing the customer experience (CX) with the use of...
Retail Tech
Retail industry body NRF releases principles for AI Governance
The new principle aims to bring transparency and accountability to employers and employees in the retail industryNew Delhi: The National Retail Federation, the apex body for retail in the US, has released its principles for the use of Artificial...
In Focus
Here’s how retailers and e-commerce platforms use Generative AI
A look at how major retailers, e-commerce giants and other players have started capitalising on the potential of Generative AI to deliver customer satisfaction and achieve more engagementNew Delhi: ChatGPT by OpenAI took the world by storm when it...
In Focus
5 use cases of AI in retail
Retail biggies are harnessing the power of AI in diverse areas such as logistics, inventory management, customer support, in-store experience, and fraud detection to reap immense benefitsMumbai: Artificial Intelligence (AI) has rapidly transformed various industries, and the retail sector...
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Latest News
India witnesses 11.5% increase in mall consumption in FY 2024
North India and West India are at the forefront of the mall consumption surge, with growth rates of 13.0%...
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