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AI in retail

How Myntra, Amazon, Shoppers Stop & Others use AI for CX

From improving product recommendations and personalised fit suggestions to delivery, here’s how retail biggies are using artificial intelligence to offer delightful customer experiences New Delhi: Retailers in India are betting big on enhancing the customer experience (CX) with the use of...

Retail industry body NRF releases principles for AI Governance

The new principle aims to bring transparency and accountability to employers and employees in the retail industryNew Delhi: The National Retail Federation, the apex body for retail in the US, has released its principles for the use of Artificial...

Here’s how retailers and e-commerce platforms use Generative AI

A look at how major retailers, e-commerce giants and other players have started capitalising on the potential of Generative AI to deliver customer satisfaction and achieve more engagementNew Delhi: ChatGPT by OpenAI took the world by storm when it...

5 use cases of AI in retail

Retail biggies are harnessing the power of AI in diverse areas such as logistics, inventory management, customer support, in-store experience, and fraud detection to reap immense benefitsMumbai: Artificial Intelligence (AI) has rapidly transformed various industries, and the retail sector...
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B2B platform Udaan sees sale of 2.25 billion products in 2023

During this period, 900 sellers on the platform achieved sales worth Rs 1 crore eachNew Delhi: Online business-to-business platform...
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