During the pandemic and its accompanying uncertainty, business leaders have had to face multiple dilemmas – because their future decisions will impact not only their survival, but also of the hundreds and thousands employed by them.
However, this is not the first time a crisis has hit the retail industry. While different in its genesis and character, the 2008-09 financial crisis also generated similar challenges for leaders. Today, as then, they are fighting fear, insecurity and loss and the tools that they are using to stave off this crisis are technology and innovation.
Towards this, the next 5 years will be dedicated to convergence of all channels and emergence of truly new multichannel retail.
According to a report by Assocham and Primus Partners, the Indian retail industry is expected to be driven by data-led opportunities and Artificial Intelligence in the coming years. The changing consumer preferences is driving the need for the digitisation of stores, and increased integration of micro, small and medium enterprises (MSMEs) across the value chain will further accelerate the growth of data-driven retail. Alongside this, there are several unfolding consumption patterns which mostly point towards safety concerns, ease of living at home and workplaces even as the economy has mostly been opened.
To understand what the future of Indian retail will look like, the Phygital Retail Convention‘s inaugural session presents insights and outlooks from some of the sharpest and forward-thinking minds driving consumer businesses.
These business leaders – including Sandeep Kataria, Managing Director & CEO, Bata India; Hari Menon, CEo & Co-Founder BigBasket; Damodar Mall, CEO, Reliance (Grocery) Retail; Arun Narayan, VP Category, Marketing & Retail, Tanishq; Vishak Kumar, CEO, Madura Fashion & Lifestyle, ABFRL; Darpan Kapoor, Chairman Kapsons; Amit Jatia, Vice Chairman, Hardcastle Restaurants (McDonald’s India West and South); Suresh J, MD & CEO, Arvind Brands & Retail; Bijou Kurien, Strategic Board Member, L Catterton Asia and many more have spotted an opportunity in the crisis – to rethink and re-tool.
Join them on October 14-15 on Track 2 – Boardroom to gain insights into the Masterplan of Transformation of Retail in India.
Click HERE to Register