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AI offers $340bn opportunity to retail sector: Global Study

AI offers $340bn opportunity to retail sector: Global Study

The use of Artificial Intelligence (AI) offers about $340 billion cost-saving opportunity for those retail companies that are able...
New Retail: A Game changer in the retail fraternity and a boon to the new tech-savvy customers

New Retail: A Game changer in the retail fraternity and a...

A lucid vision of how technology could impact the retail landscape in the near future was visible when both...
Channeling Artificial Intelligence in beauty

Channeling Artificial Intelligence in beauty

Since time immemorial women have been using various aids to enhance their beauty. Between the ancient times and the...
The Secret to Winning Customers’ Hearts With Artificial Intelligence: Add human intelligence

The Secret to Winning Customers’ Hearts With Artificial Intelligence: Add human...

New research from Capgemini’s Digital Transformation Institute has revealed that artificial intelligence (AI) is no longer alien to consumers,...
Chatbots to handle 25 percent customer service and support by 2020

Chatbots to handle 25 percent customer service and support by 2020

Twenty-five per cent of customer service and support operations will integrate virtual customer assistant (VCA) or chatbot technology across...
Businesses start feeling impact of automation, artificial intelligence

Businesses start feeling impact of automation, artificial intelligence

A recent JLL-sponsored survey of CEOs across the Asia Pacific region reveals that 52.7 per cent CEOs are closely...
Consumers want privacy, better data protection from AI: Research

Consumers want privacy, better data protection from AI: Research

Despite massive corporate investments in artificial intelligence (AI), nearly three-quarters of consumers are concerned about AI infringing on their...

Artificial Intelligence in Retail: Offering data-driven personalization and customer service

AI enables computers to make autonomous decisions. It is a step forward in automation that is changing the retail...
Flipkart only Indian company to feature in Top 50 Smartest Companies' list

Flipkart only Indian company to feature in Top 50 Smartest Companies’...

Flipkart, India’s largest e-commerce marketplace, has been featured in a list of the ‘50 Smartest Companies 2017’ by MIT...
Mobile payment revolution in India: Landscape and opportunities

Mobile payment revolution in India: Landscape and opportunities

The global payment market remains one of the most active technology markets in terms of disruption, interest, and investment....