Cate Trotter, Insider Trends
Retail
The future of retail is dialogue and interaction – here’s how to start
Have you ever heard of the concept – ‘show don’t tell?’It’s one of the golden rules of writing (at least according to those in...
Retail
How to empower your retail staff
Empowering your retail staff equals a better shopping experience. Fact. For all of the advances in technology, when it comes to the physical store...
Retail
How to use all retail channels for a more personal customer experience
Not that long ago everyone was talking about Omnichannel. While the buzzword has fallen by the wayside a bit, the idea of a joined-up...
Retail Hub
How storytelling can heighten the customer experience
Experience is a huge part of retail today – particularly for brick-and-mortar stores. It’s what separates the physical from the digital by offering something...
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