Great Place to Work Institute

For the fourth year in a row, Great Place to Work Institute (GPTW) and Retailers Association of India came together to identify India’s Best Retail Companies to Work For. GPTW Institute assessed participating organizations by administering a survey on a representative sample of employees from every organization and studied their people management practices. Here are the list of top 10 retail companies to work for in 2016.


About The Company: Kaya Limited was incorporated on March 27, 2003 as a wholly owned subsidiary of Marico Limited. In September 2013, Kaya Limited demerged from Marico Limited and is now an independent company. There are more than 100 Kaya Clinics across 27 cities in India. Kaya also has over 20 clinics in the Middle East in addition to an e-commerce portal and a team of more than 140 dermatologists and beauty therapists. Kaya also operates a retail format called, ‘Kaya Skin Bar’ which houses specialized products that cater to skin and hair care needs. There are over 100 Kaya Skin Bars in India.
Number of Employees: 1957
Years of Operation in India: 14


About the Company: Jubilant FoodWorks Limited is an Indian company based in Noida which holds the master franchise for Domino’s Pizza in India, Nepal, Sri Lanka and Bangladesh, and also for Dunkin’ Donuts in India. The company is a part of the Jubilant Bhartia Group.
The company was incorporated on 26 March 1995 as Domino’s Pizza India Private Ltd and began operations in 1996. It changed its name to Jubilant FoodWorks Ltd in 2009. The company opened India’s first Domino’s Pizza outlet in New Delhi in 1996.
On 24 February 2011, Jubilant FoodWorks signed a master franchise agreement with American coffeehouse chain Dunkin’ Donuts to operate the brand in India. Jubilant FoodWorks opened India’s first Dunkin’ Donuts outlet in Connaught Place, New Delhi in April 2012. Jubilant FoodWorks was named “Emerging Food Group of the Year” by The Economic Times in 2012.
On 19 March 2014, the 700th Dominos Pizza outlet was opened at HUDA City Centre metro station in Sector-29, Gurugram, Haryana. The company opened 47 new restaurants between January–March 2014 and 150 outlets in the 2013–2014 financial year. In January 2016, Dominos opened its 1000th outlet.
Number of Employees: 23819
Years of Operation in India: 21


About the Company: Puma is a major German multinational company that designs and manufactures athletic and casual footwear and clothing, headquartered in Herzogenaurach, Bavaria. The company was formed in 1924 as Gebrüder Dassler Schuhfabrik by Adolf and Rudolf Dassler. The relationship between the two brothers deteriorated until the two agreed to split in 1948, forming two separate entities Adidas and Puma. Both companies are currently based in Herzogenaurach, Germany.

Puma makes football boots and has sponsored a number of footballers, including Pelé, Diego Maradona, Thierry Henry, Mario Balotelli and Diego Godín. 

Puma owns 25 per cent of American brand sports clothing maker Logo Athletic, which is licensed by American professional basketball and association football leagues. It also manufactures other products such as clothes and bags.

Number of Employees: 449
Years of Operation in India: 11


About the Company: Kirtilals is a diamond jewellery retailer with a large presence in South Indian cities. It is known as one of the most reputed and trusted brands for jewellery in India and has even been awarded the ‘Best Jewellery Designer of the Year’ in 2013, by the All India Gems & Jewellery Federation. Founded in 1939 by Shri. Kirtilal Kalidas Mehta in Coimbatore, Kirtilals Group started as manufacturers and retailers of diamond jewellery in South India. The retail chain has the unique distinction of being the first company to be certified under ISO 9001:2008 for both its retail and production units simultaneously. Kirtilals has also teamed up with Eurostar from Belgium – one of the leading diamond manufactures in the world in 1978.
Number of Employees: 910
Years of Operation in India: 77


About the Company: Well known and loved by millions of people across the world, Marks and Spencer offers high quality fashion, award-winning food and stylish homeware.
Founded more than a century ago and with 1,000+ stores across 50+ countries, today M&S is one of the UK’s leading retailers. The retail chain prides itself on understanding the importance of Inspiration, being In-touch, Integrity & Innovation and live by these values in everything that it does. Through constant innovation, they make their own products and tailor the shopping experience to delight customers around the world. Marks and Spencer Reliance India Pvt Ltd is a joint venture between Marks and Spencer plc (UK) and Reliance Retail.
Number of Employees: 1188
Years of Operation in India: 7


About the Company: Levi Strauss India Private Limited is a PRIV incorporated on 31 March 1994 that is involved in manufacture of apparel – especially denims. The company is driven by strong values, creativity and hard work. Using innovative, sustainable and progressive practices is how they make their jeans.
Number of Employees: 219
Years of Operation in India: 22


About the Company: Titan Company Ltd is an Indian designer company – a manufacturer of watches, jewellery, precision engineering components and other accessories including sunglasses, wallets, bags, belts, fragrances and helmets. It is a joint venture between the Tata Group, and the Tamil Nadu Industrial Development Corporation. Titan is the world’s fifth largest wrist watch manufacturer and exports watches to nearly 32 countries around the world.
The company has sold 150 million watches world over and manufactures over 15 million watches every year.
Number of Employees: 7828
Years of Operation in India: 30


About the Company: Lifestyle International Pvt Ltd. started it operations in India in the year 1999. It is a part of the Dubai based retail and hospitality conglomerate Landmark Group and comprises Lifestyle stores (large format departmental stores), Home Centre (home improvement store) and Max (value fashion chain) along with International fashion apparel brand Bossini.
Lifestyle started its journey in India with the launch of its first Lifestyle store in Chennai in 1999. Positioned as a trendy, youthful and vibrant store, Lifestyle offers consumers the latest in fashion and lifestyle. Each Lifestyle brings together multiple concepts under one roof – Apparel, Footwear, Children’s Wear, Beauty & Accessories offering a convenient one-stop and a choice of leading national & international brands. Present across major metros in India, Lifestyle is rapidly expanding its footprint across the country.
Number of Employees: 12096
Years of Operation in India: 17


About the Company: METRO Cash & Carry pioneered the self-service business-to-business wholesale concept. Our dynamic business model adapts seamlessly to the most demanding markets. Headquartered in Dusseldorf, Germany, METRO Cash & Carry is the largest sales division of the 59 billion pound METRO Group, one of the world’s leading international trading and retail companies.  METRO Cash & Carry is represented in 25 countries with over 750 self-service wholesale stores. With a headcount of about 110,000 employees worldwide, the wholesale company achieved sales of about 30 billion pounds in the financial year 2014-15.
Cash and Carry wholesale is primarily defined by its customer base and the unique business model. This means, registered business customers visit a Cash & Carry outlet, select their own purchases and carry these back themselves instead of placing orders with multiple vendors. Every day at METRO outlets across the world, more than 110,000 employees serve business customers with a wide assortment of up to 50,000 food and non-food products, available under one roof at wholesale prices.
Number of Employees: 3631
Years of Operation in India: 13


About the Company: Hardcastle Restaurants Private Ltd. owns and operates fast food restaurants (including popular QSR McDonald’s) in west and south India. The company was incorporated in 1995 and is based in Mumbai, India. As of July 23, 2013, Hardcastle Restaurants Private Ltd. operates as a subsidiary of Westlife Development Limited.
Number of Employees: 2308
Years of Operation in India: 21