Mukesh Kumar

The customer was, and always will, remain the king. And when a king walks in anywhere, he deserves a royal welcome, royal treatment. And of course, kings love to be entertained.With the majority of malls in India housing the same...

Shopping malls today are just not a just a venture representing merchandisers and interconnected walk ways enabling consumers to shop from unit-to-unit, but are the heart and soul of communities. Malls are no longer primarily focused on retail but...

Shopping malls today are just not a just a venture representing merchandisers and interconnected walk ways enabling consumers to shop from unit-to-unit, but are the heart and soul of communities. Malls are no longer primarily focused on retail but...

With numerous expectations and curiosity around what is in it for various stakeholders, India’s 2018-19 budget is one of the most sought after events. Just like every other sector, retail stalwarts have also pinned their hopes on Finance Minister...

Over the centuries, Christmas has become one of the biggest festivals celebrated across the world. Like every other festival, a major part of Christmas is getting together with family and friends, exchanging gifts and wishes with one another. Christmas...

Such is the influence of the shopping centres and modern retail in today’s world that people are identifying retail spaces as their third home. Customers want to be close to and attached to retail spaces – either in real life or...

Sr VP, Infiniti Mall, Mukesh Kumar on how the different catchment has different ways of shopping.

This Diwali, Infiniti Mall, Malad did something unique. In association with The Street Store (TSS), the mall set up a kiosk in its premises allowing patrons to donate unused clothes, shoes and accessories which would then be given to the...

Competition between online and brick-and-mortar retailers has blurred, with e-tailers opening physical stores and their competition adopting e-commerce. The new destination for retail is Omnichannel and malls have to adopt it too, in order to stay relevant in this...

Digital. That’s the word that has quietly and sure-footedly crept into our lives. Everything around us is ‘digital’. The speedometer in our car, the weighing scale and even the wall clock! Digitization is taking over everything that’s traditional in...