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Generative AI

Gen AI can add cumulative $1.2-1.5 trillion to India’s GDP by FY30: EY

The anticipated impact entails improvements in workforce productivity, increased operational efficiency, and personalised customer engagement, EY India saidNew Delhi: Generative artificial intelligence (Gen AI) has the potential to add a cumulative $1.2-1.5 trillion to India's Gross Domestic Product over...

Generative AI, data analytics driving online retail momentum: Experts

Industry's top leaders, including Tata CLiQ CEO Gopal Asthana, Snapdeal CEO Himanshu Chakrawarti, Zivame COO Lavanya Pachisia, and DHL Supply Chain India MD Vikas Anand, were speaking in a panel discussion at the 'DATE with Tech' event.New Delhi: Technologies...

D2C brand Snitch partners with EcoReturns to reduce returns

The partnership will involve the application of Generative AI  New Delhi: Bengaluru-based D2C Men’s fashion brand Snitch has announced a partnership with EcoReturns, an AI-powered e-commerce solution that manages returns for online stores worldwide. With EcoReturns, Snitch has been able to automate and reduce...

Google unveils new Generative AI-based features for gift ideas, shopping

The new Generative AI features launched are based on Google’s new initiative of enhancing search with the Search Generative Experience (SGE)New Delhi:  Search engine giant Google has rolled out three Generative AI-based features to help customers get the best shopping...

Retail industry body NRF releases principles for AI Governance

The new principle aims to bring transparency and accountability to employers and employees in the retail industryNew Delhi: The National Retail Federation, the apex body for retail in the US, has released its principles for the use of Artificial...

Here’s how retailers and e-commerce platforms use Generative AI

A look at how major retailers, e-commerce giants and other players have started capitalising on the potential of Generative AI to deliver customer satisfaction and achieve more engagementNew Delhi: ChatGPT by OpenAI took the world by storm when it...

5 top in-store technologies of the decade

From cashierless checkouts to augmented reality shopping these technological innovations by retailers forever redefined the in-store experience Bengaluru: Stepping into the store, adding items to the cart and just walking out without breaking a step to pay isn’t fiction anymore. In...

Retail Tech Case Study: How Chaayos improved customer retention by 20%

With the help of generative AI, tea chain Chaayos was able to improve customer retention, increase revenue and enhance the experience New Delhi: Founded in November 2012 by Nitin Saluja with a passion to experiment with tea, Chaayos is a contemporary...

How generative AI can help retailers achieve better personalisation

With its conversational capabilities, generative AI can help retailers understand their customers better, create personalised experiences, optimise operations while driving revenue growth Retailers in India are facing challenges on multiple fronts – the global economic downturn, rising customer expectations, supply...

Meesho collaborates with IISc’s lab for research in generative AI

The goal of the partnership is to foster innovation in generative artificial intelligence and multimodal large language models in the e-commerce industryNew Delhi: Softbank-backed e-commerce platform Meesho has signed a memorandum of understanding with the Vision & AI Lab...
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E-commerce cos focus on transparency, good shopping experience to foster consumer trust: Experts

Big e-commerce players like Amazon use advanced AI/ML (Artificial Intelligence/Machine Learning) to combat fake reviewsNew Delhi: The success of...
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