Chris McCann

1-800-Flowers.com embraces futuristic technologies to boost Customer Experience

Bhavesh Pitroda @ NRF Bigshow 2018 - February 12, 2018

For 1-800-Flowers.com, which has substantially expanded its product portfolio beyond flowers to gifts and gourmet foods, jumping on AI didn't require any second thought as the Omnichannel player is no stranger to embracing emerging technology to drive personalization and...

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