The partnership will enable 3 lakh Shiprocket merchants to streamline consumers’ mobile onboarding to shopping journeys
New Delhi: E-commerce enablement platform Shiprocket has partnered with communication platform Truecaller to facilitate the onboarding of sellers and to enhance customer experiences, a joint release by the company said on Wednesday.
The partnership will enable 3 lakh Shiprocket merchants to streamline consumers’ mobile onboarding to shopping journeys and deliver a frictionless consumer experience, the release added.
The partnership will also unlock numerous benefits to enhance user experience which include the following:
Truecaller’s 1-Tap number-based OTP-less verification solution will expedite the onboarding process for new sellers on the Shiprocket platform, resulting in faster sign-ups and reduced friction
The 1-Tap, OTP-less verification will also help the merchants deliver a secure online checkout experience for shoppers.
Further to communicate in a trusted, safe, and productive manner, the partnership will enable Shiprocket’s merchant ecosystem to leverage Truecaller’s Verified Business Caller ID solution.
“Truecaller’s OTP-less verification combined with the Shiprocket checkout solution will enable a seamless experience for the consumers. This will help our merchants further reduce cart abandonment rates and expand their consumer base among the mobile-first audiences. In addition to this, the merchant verification badges will also help build credibility and enable them to communicate with their consumers seamlessly,” said Saahil Goel, co-founder & chief executive officer, Shiprocket.
Launched in 2017, Shiprocket connects retailers, carriers, and consumers across national and international locations. It provides a technology stack to help retailers integrate their shopping websites on Shopify, Magento, WooCommerce, Zoho, and others with the platform’s multi-carrier API to manage orders, prints, and shipping labels.
