Tarun Bali has 17.5 years of rich experience in managing IT landscapes for automobile component manufacturing, wholesale and retail channels, e-commerce.
His work portfolio includes IT vendor management, data center management, project management, CRM and loyalty, BI, SAP. His role includes business application evaluation, customisation, integration, enhancement, change management and governance to map business strategy with IT.
According to Bali, the four biggest/most important changes happening in the world of technology are virtual and augmented realities, 3D printing, artificial intelligence and chatbots.
The three game changing technologies in the space of customer experience are Mobile, economy on demand and intelligent marketing, shared Bali.