As a Chief Marketing Officer and Head of Online & Affiliate Business at PAYBACK India, Gaurav Khurana plays the role of a brand custodian who is responsible for driving customer engagement in the company. He utilizes his immense experience in product and brand marketing to build a stronger brand.
With over 15 years of experience in sales and marketing and product management across industries such as loyalty, financial services and automobiles, Gaurav acts as a key influencer in defining overall brand and customer strategy.
Before taking up his new role as the Chief Marketing Officer of PAYBACK, Gaurav spearheaded the business acquisition function of the company for three years. Gaurav’s business acumen enabled PAYBACK to explore and successfully drive many deals in loyalty space like Samsung, Unilever, Trident Hotels, Carzonrent, Easy Cabs and many more.
Prior to joining PAYBACK, Gaurav was associated with American Express India Group (the parent company of PAYBACK) for over 6 years at various brand and product management functions.
An MBA from Goa institute of Management, Gaurav has a deep understanding of the brand and customer marketing and he closely follows the evolving customer need as well as the innovations that take place every day.
Apart from work, Gaurav loves to travel, read books (history and fiction being his favorite topic) and relishes South East Asian Cuisine. A fitness enthusiast Gaurav loves to start his day early with running and is a regular participant in half marathons.