Staying ahead of trends, consumers, technology

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"Knowledge needs to be imparted,"stressed B Venkatramana, President – Group HR, Landmark Group at the South India Retail Summit on December 10 at the ITC Gardenia in Bengaluru, "on how retailers need to be sensitive to consumers’ needs and why they need to be tech-savvy. They need to be able to handle consumers who are more technologically advanced."

Venkatramana was speaking at a session moderated by Juhi Santani, Creative Director & Founding Partner, RETALE Design, on what a retailer needs to do in order to stay ahead of today ephemeral consumers. Joining the discussion were M Ramakrishnan, MD, Thulasi Pharmacies and Suraj Shantakumar, Director – Business Strategy, Kirtilals.

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