With hands-on work experience in technology and other process aspects of F&B, Retail and Hospitality including Operations and Supply Chain serving as a foundation, Rahul Puri has amassed over 20 years of experience in IT with a focus on Food Retail Sector.
His key achievements include the launch of the National Single Number for Ordering and Launching; the country’s first National Online Ordering System in Food Services. He has also spearheaded Greenfield projects for corporate offices and distribution centers as well as the migration of existing and new projects on cloud infrastructure, both for private and public sectors. His strong change and team management skills have enabled him to manage large networks with failover for over 1,200 locations and handle information security in the capacity of CISO.
Prior to this, Puri was associated with Domino’s Pizza Ltd as General Manager IT and Nirula’s as Deputy Manager IT.
He has also won many awards like 50 Most Influential Retail Technology Leaders, IDC Insights Awards 2015, Innovative CIO Award 2015, Infosec Maestros Award 2015, Infosec Maestros Award 2014 and a lot more.
Top five priorities for Puri for 2016-2018 are building a single customer experience across channels, building and enhancing the mobile strategy, big data strategy – storage and analysis, data security and fraud protection and up-skilling people and getting organizations digitally savvy.
Top three challenges retailers will face from a technology POV are delivering constant omnichannel experiences, differentiating products from services in the digital age and payment options and security.