cart abandonment rates
E-Commerce
The rewards of customer retention in e-commerce
Here's why experts favour customer retention over acquisition in online commerceNew Delhi: A report by customer engagement platform MoEngage found that over 62% of customers uninstalled their e-commerce applications within the first week of downloading them.Retention is increasingly becoming more...
E-Commerce
3 reasons why retention is important in e-commerce
Selling to an existing customer through different channels has a success rate of 60 - 70%, says a recent reportNew Delhi: The rising number of e-commerce platforms each with its attractive discounts and offers has spoilt consumers who switch...
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India witnesses 11.5% increase in mall consumption in FY 2024
North India and West India are at the forefront of the mall consumption surge, with growth rates of 13.0%...
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