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    IRF 2015 to showcase exclusive Knowledge Series session by Javelin Group MD Philippe Nobile

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    The 12th edition of India Retail Forum (2015), on September 15 and 16, 2015, at The Renaissance, Mumbai will be proud to host Philippe Nobile, MD of Javelin Group, one of the world’s foremost retail strategy consulting companies, as a Knowledge Series speaker.

    Nobile will be conducting an exclusive Knowledge Series session on the eve of IRF 2015 (September 14) on ‘OMNI CHANNEL FULFILLMENT FOR DRIVING EXCELLENCE IN CUSTOMER EXPERIENCE’.

    Philippe Nobile is the Managing Director of Javelin Group, France, and delivers strategy and omni-channel projects to some of France’s leading retailers and luxury brands. Prior to Javelin Group, Nobile ran the brand strategy and omni-channel practice at Kurt Salmon, advising retailers and brands on international development and omni-channel 2.0 retail. Prior to this, he spent 11 years at Unilever, where he held executive positions in finance, marketing and media.

    Paris-headquartered Javelin Group, part of Accenture Strategy, provides strategy consulting and digital transformation services to the world’s leading retailers and consumer brands. The organisation helps clients improve their competitiveness by anticipating and responding to the rapid changes in customer shopping habits and retail technologies. Among its clients worldwide are Carrefour, Walmart, Tesco, Sephora, John Lewis, Auchan, Waitrose, Harrods, Marks & Spencer, Selfridges, Debenhams, Metro AG, among a host of others.

    In his three-hour session, Nobile will be speaking in detail on one-retail strategy, acquiring a methodology to develop a tailored omnichannel strategy, integrating all online and offline channels and moving from a store-centric to a customer centric view of retailing.

    Companies are getting closer to closing the gap between digital and offline channels and are looking for best practices and global concepts to achieve this. Personalised experiences are rising as companies strive to align sales, marketing, supply chain, and customer service operations around the specific needs of the customer.

    This Knowledge Series session will offer an in-depth look at how retailers are merging the online and offline worlds through branding, show rooming, attribution, QR codes, augmented reality, database marketing, order fulfillment and more.

    An unrivalled networking platform, every year, IRF presents the most comprehensive opportunities for retailers, consumer-facing businesses and support organisations to intelligently navigate the changing marketplace dynamics, and capitalise on emerging consumer expectations and aspirations.

    The tag line “Know Everything in Retail, Know Everyone in Retail” is well supported by the unique format and content, which is made possible by the outstanding quality of speakers and participants. The event encompasses KNOWLEDGE SERIES delivered by global experts, a power packed CONFERENCE, inspiring 18-minute SOLO (Stories, Opinions, Learnings, Outcomes) talks, a unique EXPOSITION and a glittering AWARDS evening that celebrates exceptional achievements in the industry.

    This year, this annual event will bring together over 2,500 delegates, 150-plus distinguished speakers from around the world, 100-plus exhibitors of innovative products and services for the retail sector, and innumerable opportunities to tap this high potential market. The stellar line up of speakers include some of the most prominent and influential speakers from the retail industry, who are all set to outline the course of modern retailing in India with their path-breaking ideas at IRF.

    Some of the key speakers at the event include: Kabir Lumba (Managing Director, Lifestyle International Pvt. Ltd), D Shivakumar (Chairman & CEO, PepsiCo India Holdings, Govind Shrikhande (Customer Care Associate & Managing Director, Shoppers Stop Ltd), Amit Bahl (CIO, Big Bazaar), Ganesh Subramanian (COO, Myntra.com), Rohit Chadda (Co-founder and MD, Foodpanda.in), Abhishek Ganguly (MD, Puma India), C K Venkatraman (CEO – Jewellery, Tanishq), among many other prominent names.

    At IRF, with its stated mission of being a catalyst for profitable retail, technology will be featured in a stand-alone status as both a key challenge and facilitator for consumer-facing businesses. With this in mind, the inaugural edition of India Omnichannel Forum (IOF 2015) is being organised alongside IRF 2015, and will focus on Customer-Centric Commerce –Engage, Experience, Enable.

    IOF 2015 is a tailored and one-of-its-kind technology forum for business owners, business leaders and technology teams to meet, engage and conceptualise the next-generation of consumer experiences. Enriching the quality and expanse of retail experiences across physical and digital worlds through intuitive consumer engagement and technology enablement is the vision of the India Omnichannel Forum. Mirroring this vision, this inaugural year’s theme will be ‘Consumer Centric Commerce’.

    At IOF 2015, hear the accounts of brick-and-mortar retailing giants transitioning with new consumer behaviours, technology thinktanks laying out the hidden science of data and consumer behaviourial scientists telling you how the omni-channel customer can be made to behave – as you want him or her to.