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Joseph Cherian, CEO, Global Franchise Architects (GFA)

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“We closed the year 2013 with  over 250 stores globally.  In India, at present we have over 120 stores. The Indian entity had a great run with 35 new store additions. However, the year also had its own challenges with a slowing down economy in India along with the usual price increase trend of raw materials  and reduced consumer spending. The year 2014 would be a rough year if the slowdown continues. We are preparing ourselves with innovation, talent building and a large focus is being given on customer experience. We would also continue to expand with a growth target of 25 percent. GFA is a leading multi-brand builder, operator, and franchisor of specialty retail brands worldwide. It currently has six Quick Service Restaurant brands, namely, Pizza Corner, The Donut Baker, Cream & Fudge, Coffee World, New York 5th Av.Deli, and Stone Fire Pizza Kitchen.”

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