Embitel, the provider of embedded technology applications and e-commerce solutions, is organising a webinar on e-retailing on April 5, 2010. The fifth edition of webinar titled ‘E-Tailing Approach: Customer Acquisition and Retention’ will be hosted by Daniel Reborn, founder, DMC GmbH Germany and chairman, Embitel India. Reborn is an industry veteran with more than 14 years of experience in retail e-commerce and e-marketing. He will address the audience from 4-5 PM.
Today’s economy is consumer-driven and one cannot afford to shift the focus from them. A committed customer will continue to put their faith on the retailer, blind-folded and increasingly assume a role of partner who helps in acquiring new customers. Reborn will guide the patron through his time-tested expertise. Webinar agenda would be customer acquisition strategies, customer retentions strategies, how to drive business growth, latest trends, do’s and don’ts.
Embitel says that the session will enable companies, which are surviving on customers, to align their marketing strategies with customer activities; maintain strong customer relationships; retaining an existing customer, which involves 3-5 times less cost than recruiting a new one; generation of leads (hunting) and building of trust and strong relationship (farming) with customers.
For registration visit: https://www2.gotomeeting.com/register/285853346
— IndiaRetailing Bureau