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Thursday, 15 January 2026

FIRESIDE CHAT: CPO & CTO Reliance Retail Anand Thakur & Fynd's Ragini Varma on Experiential Retail
Retail
This session features a fireside chat on experiential retail with Ragini Varma, CBO, Fynd, moderating the discussion. She is joined by Anand Thakur, Chief Product & Technology Officer, Reliance Retail, who shares insights on omnichannel retail, customer experience, and emerging retail technologies.
The conversation covers topics such as integrating online and offline retail, using AI and smart technology in stores, and optimising consumer interactions for long-term engagement. Thakur also highlights trends like 3D printing, AI-driven personalisation, and the role of data in enhancing omnichannel retail.
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FIRESIDE CHAT: CPO & CTO Reliance Retail Anand Thakur & Fynd's Ragini Varma on Experiential Retail
The conversation covers topics such as integrating online and offline retail, using AI and smart technology in stores, and optimising consumer interactions for long-term engagement. Thakur also highlights trends like 3D printing, AI-driven personalisation, and the role of data in enhancing omnichannel retail.
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