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FIRESIDE CHAT: Crystal Gazing into Indian Retail

Retail

Neha Bothra, author, anchor, and podcaster at Forbes India talks to Kunal Bahl, Co-Founder Snapdeal, Titan Capital & AceVector Group on the evolution of India's retail sector. Bahl, a key player in the e-commerce revolution, shares insights on the early challenges of online shopping adoption and how Indian consumers gradually embraced e-commerce across categories.

The discussion covers omnichannel retail strategies, the rise of new-age brands, the increasing cost of online customer acquisition, and the role of technology in managing retail complexities. Bahl also highlights premiumisation, investment trends, and the challenges of organising India’s unorganised retail sector.

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