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Sunday, 24 August 2025

FIRESIDE CHAT: Design Dynamics to Delivery Dynamics
Retail
This fireside chat features Vineet Gautam, former CEO of Bestseller India, in conversation with Madhav Kasturia, Founder of Zippee - a startup specialising in dark stores for quick commerce. The discussion explores the evolution of consumer behavior, the rise of instant delivery models, and the economics of the quick commerce industry.
Kasturia shares insights on the profitability of two-hour versus 10-minute deliveries, the role of technology and data in inventory planning, and the future of malls in an era of rapid e-commerce growth. The conversation also touches on entrepreneurship, fundraising, and strategies for scaling a business efficiently in India’s evolving retail landscape.
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Retail
Damodar Mall is a well-known business leader in India's retail industry, particularly in the food and grocery sector. He is the current CEO of the Grocery Retail business at Reliance Retail, India's largest retail company. He plays a significant role in shaping the grocery retail landscape in the country through Reliance's various grocery formats, including Reliance Fresh, Reliance Smart, and JioMart.
Expertise:
- He is known for his deep understanding of Indian consumer behavior, especially in the food and grocery segment. Mall often focuses on how India's middle class shops, highlighting cultural influences and traditional buying habits.
Career Highlights:
- Before joining Reliance Retail, Damodar Mall held senior roles at other prominent companies, including Future Group, where he worked closely with Kishore Biyani, another notable figure in Indian retail.
- He has over two decades of experience in the retail industry, with a focus on developing formats that cater to India's diverse consumer needs.
Educational Background:
- He holds an MBA from the Indian Institute of Management (IIM) Bangalore, a prestigious business school in India.
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