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Sunday, 24 August 2025

FIRESIDE CHAT: GoKwik Co-Founder on Future Trends in Retail & E-Commerce
Retail
Chirag Taneja, Co-Founder and CEO at GoKwik, engages in a conversation with Sreekanth Chetlur, Head of e-commerce, Shoppers Stop, about the future of retail and e-commerce in India, highlighting key trends such as omnichannel retail, the increasing role of AI, and shifting consumer behaviors.
The speakers discuss profitability, sustainability, and the evolving relationship between online and offline retail. They also touch on how brands can stay relevant by leveraging technology and partnerships, ultimately shaping a more integrated and efficient retail ecosystem.
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Retail
Damodar Mall is a well-known business leader in India's retail industry, particularly in the food and grocery sector. He is the current CEO of the Grocery Retail business at Reliance Retail, India's largest retail company. He plays a significant role in shaping the grocery retail landscape in the country through Reliance's various grocery formats, including Reliance Fresh, Reliance Smart, and JioMart.
Expertise:
- He is known for his deep understanding of Indian consumer behavior, especially in the food and grocery segment. Mall often focuses on how India's middle class shops, highlighting cultural influences and traditional buying habits.
Career Highlights:
- Before joining Reliance Retail, Damodar Mall held senior roles at other prominent companies, including Future Group, where he worked closely with Kishore Biyani, another notable figure in Indian retail.
- He has over two decades of experience in the retail industry, with a focus on developing formats that cater to India's diverse consumer needs.
Educational Background:
- He holds an MBA from the Indian Institute of Management (IIM) Bangalore, a prestigious business school in India.
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