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Alagu Balaraman

Alagu Balaraman is Partner & Managing Director – CGN & Associates India Pvt. Ltd. Balaraman has specialized in areas of business and operations strategy, supply chain design and information technology for over 25 years. During this time, he has both consulted and held executive positions. In consulting, Balaraman has had the opportunity to work with companies of all types and sizes; from small entrepreneurial firms, to Indian and multinational FMCG firms and even large oil behemoths in the oil & gas sector. The views and ideas expressed in this article are his own.
Retail Mantra: Look to customers, not investors

Retail Mantra: Look to customers, not investors

It is quite likely that most e-commerce start-ups being hatched in coffee shops of Bangalore – which are based on general merchandise retail –...

How innovation is driving the growth of online-grocery in India

E-grocery is spawning new models of supply chain and distribution thanks to the urbanisation trends and a growing demand for lower costs and greater...
Back to the Basics: Helping retailers retain customers

Back to the Basics: Helping retailers retain customers

In a recent conference on e-commerce organised by Dynamic CIO, there were more CIOs from brick and mortar retailers than from the world of...

Headed for a cooler future

As India wastes 40 per cent of its produce before it reaches the shelf, the time is ripe for a revolution in food collection,...

Getting it Back

With a constant barrage of bad news and no news, we often overlook how the Indian consumption story continues to grow. Note that the...