interview

Anil Menon, chief information officer (CIO), of Lulu Group India, sheds light on how shopping centres are leveraging technology and working with brands to meet customer expectationsNew Delhi: With an experience of almost two decades across information technology, retail,...

Ulhas K Udayakumar, E-commerce Head, Seiko India, shares how the heritage brand that introduced quart watches to the world is attracting new-age customers while maintaining its legacyNew Delhi: With over a decade of experience in the e-commerce realm, Ulhas...

Rubal Jain, Managing Director, Safexpress Pvt. Ltd. on the leading logistics player's strengths, focus areas, and future plans If it is a pin code in India, Safexpress delivers there, claims Managing Director Rubal Jain. According to him, Safexpress, which...

Sadique Ahmed Mohamed, Founder & CEO, Pathfinder talks about RetailGPT and how it seeks to redefine retail for all stakeholders, including shoppersLaunched recently at the Phygital Retail Convention, RetailGPT by Pathfinder claims to revolutionise physical retail by creating personal...

Abhijeet Anand, founder and chief executive officer of AbCoffee talks about the changing lifestyles of Indians; the future of coffee in the chai-loving country, and the best model suited to serve coffee to IndiansCoffeehouse chains have been mushrooming throughout...

Vasco Santos, Global Sales & Leasing Director, Ingka Centres, on India as a potential market for the Swedish retail conglomerate, building spaces that foster communities and India’s demanding customersIngka Group, the parent company of the renowned global furniture brand...

P Venkatesalu, Chief Executive Officer and Executive Director at Trent Ltd. on keeping Zudio nimble and the need to innovate to stay relevantValue retail chain Zudio sells about 90 T-shirts every minute and 20 pairs of jeans every hour…...

Shrenik Ghodawat, Director, Ghodawat Retail Ltd. and managing director, Ghodawat Consumer Ltd., Sanjay Ghodawat Group, speaks about fulfilling the aspirations of real Bharat that lives in tier 4 and beyondNestled in the small town of Jaysingpur in the Kolhapur...

Chief executive of Shoppers Stop's beauty business Biju Kassim speaks about the company’s strategy for the vertical, its plans across channels and its ambitions to supply to every beauty retailer in the countryBeauty has been a key focus for...

How Kerala-based Kalyan Jewellers is transforming itself from a regional brand to a national player that is in sync with the changing times and consumer tastesStarted in 1908, Kalyan Jewellers—a prominent name in the Indian jewellery industry—is one of...