New Delhi: Anurag Katriar, founder and managing director of Indigo Hospitality, said that since the Phygital Retail Convention has emerged as a prominent platform to discuss the retail industry, should place a special emphasis on the HoReCa (hotel, restaurant, catering) industry as well. He added that such conversations in the convention can help set agendas and broaden the scope of the discussions.
“I think maybe there is a time now to do a little more HoReCa-centric communication at the PRC where we don’t only discuss what’s going on, we discuss and set agendas for the future and let the world know this is how the larger leadership team of the restaurant industry is looking for the industry to grow,” he said.
Discussing the 2024 outlook for the hospitality industry he said there could be a substantial increase in the number of restaurants over the years. “More and more people are coming out to dine out and I feel with the sustained GDP growth that India has, this isn’t going to change anytime soon,” he said.
He called the restaurants in India “lowest hanging fruit” due to the disposable income available for spending. This tendency fosters industry growth and facilitates business expansion, he said.
He emphasized that, in the aftermath of the Coronavirus pandemic, it is essential to stay faithful to products, explore new product lines, and prioritize substance over style.
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