We serve the community, so the community has to be a part of us: BS Nagesh of TRRAIN

BS Nagesh, Founder of Trust for Retail and Retail Associates of India (TRRAIN) speaks to Shiv Joshi, group managing editor, IMAGES Group about diversity and inclusion in retail, the business benefits of inclusion, TRRAIN’s work in the area and the NGO’s journey of helping persons with disabilities find livelihoods in the industry.