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S S Malhotra

E-Commerce

Consumer commission imposes Rs 35,000 fine on Amazon, retailer

PTI -
The commission has also directed Amazon to provide a foolproof and transparent grievance redressal mechanism to customers New Delhi: Observing that Amazon does not have an appropriate grievance redressal mechanism and has "one-sided oppressive" sale terms, a consumer commission here...
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In FocusAnagha R Ratna -

Malls are getting bigger, shifting from transactional centres to community centres

Malls are expanding in size, which is reshaping the consumer dynamics, say industry experts speaking at the Phygital Retail...
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