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Ranjan Sharma

Why building omnichannel capabilities are crucial for retail businesses

With the onset of the pandemic, consumers needed a contactless way to shop. Today, they are hopping across multiple channels, while shopping brands and retailers are compelled to ensure that they offer a consistent experience across all touchpoints. The...

Digital customer experience for future-fit fashion retail

The India Fashion Forum’s virtual roundtable, ‘Digital Customer Experience For Future-Fit Fashion Retail’ powered by Istituto Marangoni highlighted the role of technology in transforming consumer experience and reshaping value-premium fashion retail for the new normal. Topics of discussion ranged from...

Post COVID technology trends & business opportunities in fashion retail

The COVID-19 pandemic has completely rehashed what we knew was retail. The pandemic has plunged the industry into a crisis of unprecedented proportions and completely changed the way businesses will be compelled to function from hereon. As lockdown restrictions...

Bestseller India to enhance e-commerce operations

Bestseller India (retail brands Jack & Jones,Vero Moda, Only & Selected), has signed up with Unicommerce to centralize its business operations across multiple demand channels. Bestseller currently sells its products through its website, app, 6+ online marketplaces, 300+ branded stores,...

Scan & Go: Seamless payments, self-checkouts disrupt consumer experience

Imagine walking into a store, choosing a product, standing in a long line to pay and then getting into an argument with a cashier. Now, imagine walking into a store and getting personalised attention, choosing products that are customised...

Retail Innovations: Taking customer experience one notch higher

Incorporating innovation that is both interactive and engaging has changed the dynamics of retail. Today, introducing innovation in day-to-day operations is not just about enhancing business functions, it is about providing an incomparable shopping experience as well.To reshape the...

Technology Shaping the Future of Retail: What’s in store for 2019

The Indian Retail Industry is considered one of the fastest growing industries in the world and technology has emerged as a helping hand to the industry. The world has seen a transition in retail planning –with the industry going...

Ranjan Sharma, CIO and Head of Supply Chain, Bestseller India

What according to you are the three biggest/ most important changes happening in the world of technology?Big Data and Deep Learning/ Cognitive/ Process AutomationHow do you think these changes will impact Indian retail?Improve engagement and interaction with customers and...

Ranjan Sharma, Head IT & SCM, Bestseller

Ranjan Sharma's 20+ year career began as a store manager with Vishal Retail where he was incharge of store growth and profitability. He was later appointed as SCM and Logistics Manager with Vishal Retail. It was around this time...

The role of supply chain management in today's retail scenario

With the retail market growing vigorously, retailers across the nation are ideating on how to make the best of the opportunities at hand. Supply chain management plays a vital role in the entire process. We talked to the SCM...
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Yum restaurants India exits Devyani International; sells entire stake of Rs 871 crore

Devyani International, the Quick Service Restaurant (QSR) operator, is the franchisee for Yum Brands, which operates KFC, Pizza Hut...
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