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Brands embrace AR to drive personalization, CX

As Augmented Reality (AR) becomes more accessible and brands adopt it strategically, its role in delivering personalization and enhancing customer experience will continue to grow, solidifying its relevance in the retail landscapeNew Delhi: Leading brands are increasingly leveraging Augmented...

Ikea introduces 365 days exchange, return policy, eyes enhancing CX

The exchange and return policy allows customers to exchange or return products either in-store or through convenient home collection services. New Delhi: Swedish home decor and furnishing retailer Ikea has introduced a 365-day exchange and return policy to make the consumer...

Ikea looking at next phase of investments in India, plans smaller format stores in adjacent markets

Ikea's next destination is Delhi-NCR, where it will first start online sales in the first quarter of 2025 and then open its first physical store at its first 'Lykli' centreNew Delhi: Global furniture retailer Ikea is looking for the...

Customer experience is my most important focus area at R City: Business Head, Jayshree Taori

Jayshree Taori, Business Head, Commercial Real Estate, Runwal who took charge as R City Mall’s head a couple of months back, speaks about her strategic priorities, the mall’s repositioning and what’s new at the centre…R City by Mumbai-based developer...

Ikea reaches 100% EV deliveries in Bengaluru, Hyderabad and Pune

Ikea’s Mumbai operations will soon join this drive and the company will enter all new markets with an EV-first approach, starting with Delhi NCR Bengaluru: Swedish furniture and homeware retailer Ikea said it has achieved 100% electric vehicle (EV) - powered...

60% Indians want to dedicate more time and money to leisure & entertainment: Vasco Santos of Ingka Centres

Vasco Santos, Global Sales & Leasing Director, Ingka Centres, on India as a potential market for the Swedish retail conglomerate, building spaces that foster communities and India’s demanding customersIngka Group, the parent company of the renowned global furniture brand...

Ikea plans 25,000 sq. ft. “mini” stores in India

This move is aimed at becoming more accessible to its consumers in the country New Delhi: Ikea is now looking to open its miniature version 25,000 sq. ft. stores in India that are almost one-third of the Swedish furniture and...

IKEA partners Rhenus to set up warehouse at Gurugram for online order deliveries in Delhi-NCR

This step aims to support the growth of IKEA's e-commerce expansionNew Delhi: Swedish furniture retailer IKEA on Tuesday said it has partnered with Rhenus, a global logistics player, to support its e-commerce expansion and deliveries to customers in...

With India foray, Cilio expects to double global biz in 18 months

Cilio Technologies, which focuses on home furnishing segment, entered the Indian market with the acquisition of startup Automation FactoryNew Delhi: US-based SaaS firm Cilio Technologies expects to double its global business in the next 12-18 months with its foray...

Ikea launches its first ever B2B furniture collection, Mittzon

The new collection includes 56 products catering to today's workforceBengaluru: Swedish home products and furniture retailer Ikea has introduced its  first-ever business to business (B2B) furniture collection named Mittzon, the company said in a press release on Tuesday.The new...
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Latest News

Health Focus, Q-commerce & Beverage Expansion: 2025 Priorities For Smoor Chocolates

Kanchan Achpal, Chief Marketing Officer of Smoor Chocolates elaborates on the brand’s ambitions, expansion strategies, and moreBengaluru: The perception...
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