Wednesday, December 1, 2021
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Yellow.ai launches INBOX to elevate customer and agent experience

Customer experience (CX) automation platform, Yellow.ai, has launched a new solution - INBOX - a unified omnichannel customer support...

Retail in the era of social media, the new store front

The race for holding the fickle customer’s interest long enough to make a sale is on. Organisations of late...

The Transformation of Offline Retailing – How Reliance Brands leveraged contextual...

Visiting a retail store is an investment of time, energy and money. Hence, offering a superlative experience, not just...