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The New Normal Consumer in Retail: Adaptation to change

The New Normal Consumer in Retail: Adaptation to change

The COVID-19 crisis has made shopping centre developers and retailers re-think the norms of business, which are more driven by...

Ready to engage with tomorrow’s shopper?

Retail is one of the world’s most dynamic and competitive industries. Like many industries, it is feeling the effects...

Super consumers: Racing to the top

The last couple of years have been turbulent for the Indian automobile industry. A decline in volume sales, market...
The Consumer Decision Journey: A Microsoft - Ipsos OTX Study

The Consumer Decision Journey: A Microsoft – Ipsos OTX Study

The retail revolution is well underway, but it’s not a technology-led transformation; consumers are leading the charge. Microsoft Advertising...
Thinking like a customer: Your cognitive future in the retail industry

Thinking like a customer: Your cognitive future in the retail industry

The retail industry is experiencing unprecedented change. Over the past decade, emergence of technology-enabled “smarter consumers” has upended traditional...