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Arijit Chatterjee

Pandemic compels foodservice operators in malls to think out of the box

Despite COVID-19, the Indian Retail & Shopping Centre Industries are on verge of welcoming the festival season. The season, which commences around the month of September has been the ‘bread and butter season’ of the industry for decades now. Inspite of...

IMAGES Group Survey: 90.6% mall owners exploring contactless technologies to adjust to COVID era

The worldwide lockdown for almost 70 days amid the COVID-19 pandemic left the Shopping Centre Industry in India and the world in the throes of a crisis. The need for hyper sanitization and social distancing had led to shuttering...

SCAI Virtual Roundtable VII: How malls are implementing the new normal, ensuring consumer confidence

The seventh edition of #SCAIMondays was a special webcast of shopping centre heads and senior mall management executives who reported from the frontlines with real-time updates on customer experiences and retailers’ feedback on the first day of shopping mall...

Loans of over Rs. 25,000 crore & a crore jobs at stake as hundreds of shopping centres face closure

The Indian Shopping Centre Industry is reeling under the pressure of repayments to banks, even as revenue streams dry up and no relief seems to be coming from the government amid the coronavirus pandemic that has forced malls across...

Food Courts: The new shopping centre anchors

What brings a shopper to malls? Great brands, excellent ambience, family entertainment zones? While it’s true that all of these factors are crowd-pullers, what really brings in the footfalls is a great foodservice offering. Traditionally, shopping has always been associated...

East India: Evolving into a brand conscious, product savvy retail sector

The East Indian retail market has been on a growth trajectory since the evolution of new Millennials population. Analysts have attributed this upward swing to the evolving middle-class, rising disposable incomes and growing aspirations for improved living standards, especially...

Technology: Opening new avenues for shopping centres

The dynamics of the Indian retail industry are rapidly changing post liberalisation. The industry, which was once dominated by unorganised mom-and-pop stores, is transforming into an organised body and subsequently, India is witnessing a mall boom. The rise in...

The Year That Was: Customer-centricity key to shopping mall success

Shopping malls are the lifeline of the modern retail industry. The great Indian shopping mall boom began innocuously enough in the early 2000s, with just three malls in existence in the entire country. Nineteen years later, the number has...

Indian Malls: Selling experiences to engage consumers

Shopping centres encapsulate a robust holistic experience of entertainment, food, shopping, and leisure. They are no longer looked upon as retail destinations but instead have evolved into platforms to garner memorable experiences and spend good quality time. They have...

Malls hire management teams for end-to-end consumer experience solutions

How does a mall recognise the needs of its catchment area? How does it provide facilities that convert visitors into buyers? For malls across the globe, finding tenants is perhaps easier than bringing in footfalls which translate into sales....
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Madras Mandi to open 20 new stores in Chennai

It is aiming for a presence in every neighbourhood and eventually expanding to tier 2 cities in the SouthBengaluru:...
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