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Anurag Katriar

Restaurants looking at ONDC to cut reliance on Swiggy/Zomato

Experts say that thousands of small to big restaurants are already selling through ONDC and the number is growing rapidlyNew Delhi: India’s restaurant industry is seeking to cut its stranglehold reliance for online orders on two food-aggregator powerhouses Swiggy...

India’s retail sector seeks perfect balance between a physical and virtual presence

India’s retail sector is at the ‘phygital’ crossroads with the industry trying to strike a perfect balance between physical outlets and a virtual identity in Asia’s third largest economy.At the conclusion of the two-day Phygital Retail Convention on Thursday,...

NRAI writes to Fin Min; seeks relief for the Restaurant Sector in Budget 2021

The Food Service Sector has been one of the most adversely impacted sectors during the pandemic. With an erstwhile annual turnover of approximately INR 4 Lakh Crore and providing direct employment to over 7 million Indians, the Restaurant Industry...

IMAGES Group Survey: Over 72 pc retailers turn to technology, e-commerce to increase revenue

Ever since COVID-19 broke out in India, IMAGES Retail has been bringing out analysis, reports, webinars discussing impact, challenges, recommendations and opinions from the retail industry experts and stalwarts to fight the crisis. In a recent survey conducted by the...

NRAI's SoP suggests 2-metre gap between tables in restaurants

The National Restaurant Association of India (NRAI) on Thursday came up with a Standard Operating Procedure (SOP) for restaurants whereby among other social distancing norms, it has suggested a 2-metre gap between tables. Formulated in partnership with Releski, a Bengaluru...

Unlock 1.0 kicks in but most restaurants to take longer time to reopen

Widely called 'Unlock 1.0', the first phase of the lifting of lockdown restrictions came into effect on Monday with almost every public and economic activity being allowed outside containment zones, but a majority of the restaurants did not open...

Hygiene, social distancing norms in focus as restaurants, retailers gear up to reopen

Restaurant operators and retailers are now looking forward to resuming business activities after the government on Saturday allowed them to re-open from June 8. According to a PTI report: Several Quick Service Restaurants (QSR) operators have redesigned and reorganised layouts...

NRAI initiates dialogue with shopping centre owners for revenue share model

Restaurant players have started a dialogue with mall owners to explore new ways of engagement like revenue share model in the post-COVID-19 period, the National Restaurant Association of India (NRAI) said on Wednesday. According to a PTI report: The NRAI...

NRAI delegation meets Finance Minister Nirmala Sitharaman; seeks a mix of policy and liquidity support for the beleaguered F&B Industry

Following the announcement of the economic stimulus package where the Hospitality sector did not receive any specific relief despite widespread speculation, a four-member delegation of NRAI had a meeting with the Finance Minister yesterday to discuss urgent industry-specific issues. Apart...

Hotel, restaurant players displeased with package, seek urgent support

The hospitality sector and restaurants have been among the worst hit due to the pandemic and the nationwide lockdown, but to their displeasure, there was nothing specific for the sectors in the mega economic package announced by Finance Minister...
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51% of buyers frustrated by poor customer service: Report

51% of respondents highlighted poor customer service as the leading issue concerning kitchen appliancesNew Delhi: Brands dealing in...
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